Dax69 is committed to protecting the privacy and security of every Malaysian member's personal information. This Privacy Policy transparently explains how we collect, use, store, and protect your data when you use the dax69 platform.
Welcome to the Privacy Policy page dax69. At dax69, we take the privacy of every member who uses our Sports Betting and online casino platform in Malaysia seriously. This Privacy Policy ("Policy") describes our practices regarding the collection, use, disclosure, and protection of your personal information.
This Privacy Policy applies to all users of the dax69 platform, including website visitors dax69.click, registered members who use sports betting services such as Malaysia Super League and EPL football, badminton, cricket, live casino, baccarat, slots, and all other services offered by dax69.
By using the dax69 platform, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with this Policy, please discontinue your use of the dax69 platform immediately.
The dax69 Privacy Policy is drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. We comply with all data protection principles set out in that Act to ensure your information is handled responsibly.
Dax69 collects various types of personal information necessary to provide a secure, responsible, and high-quality service to members in Malaysia. Below are the categories of information we collect:
Dax69 collects only the information strictly necessary to deliver our services and meet our legal obligations. We do not collect data that is excessive or irrelevant to the operation of the platform.
Dax69 collects your personal information through several different channels as you interact with our platform. Understanding how your data is collected is important so you know when and how your information is recorded by the dax69 system.
Information is collected directly from you when:
The dax69 system automatically records certain information when you use the platform, including navigation data, session logs, betting activity, and device information via cookies and industry-standard tracking technologies.
In certain circumstances, dax69 may receive your information from trusted third parties such as identity verification providers, payment service providers (FPX, DuitNow, Touch 'n Go), and fraud prevention agencies engaged for platform security purposes.
Dax69 uses collected personal information solely for legitimate and responsible purposes. We never sell or rent your personal data to any third party for marketing purposes. Below is a table outlining how we use your data:
| Purpose of Use | Data Type Used | Legal Basis |
|---|---|---|
| Dax69 member account management | Identity, contact | Contract fulfilment |
| Processing RM deposits & withdrawals | Financial, identity | Contract fulfilment |
| KYC verification & fraud prevention | Identity, technical | Legal obligation |
| 24/7 customer support | Identity, contact, usage | Legitimate interests |
| Platform improvement & user experience | Technical, usage | Legitimate interests |
| Sending promotions & bonus offers | Contact, user preferences | Your consent |
| Legal compliance & regulatory reporting | All categories | Legal obligation |
| Responsible gambling & problem detection | Usage, financial | Public interest |
Dax69 only sends marketing communications such as bonus promotions, special offers, and the latest updates if you have given your consent during registration or through your account settings. You may withdraw this consent at any time by contacting dax69 support.
Dax69 values your privacy and does not share your personal information indiscriminately. However, in certain circumstances, we may need to share your data with selected and trusted parties as follows:
To process your deposits and withdrawals in MYR, dax69 shares the necessary financial information with our payment providers, including FPX, the DuitNow gateway, and transaction processors Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay. This sharing is limited to the minimum data required to complete each transaction.
Dax69 works with Live Casino, slots, and table game providers that require only minimal data — such as player ID and account balance — to deliver a seamless gaming experience. These providers are bound by strict data protection agreements with dax69.
Dax69 will disclose your personal information to the relevant authorities when required by Malaysian law, court order, or for the purpose of preventing financial crime, including money laundering.
Dax69's core commitment: your personal information will never be sold, rented, or transferred to any third party for marketing, profiling, or any other commercial purpose. Your data belongs to you.
Dax69 invests heavily in cybersecurity infrastructure to ensure that every Malaysian member's personal and financial information is protected against unauthorised access, loss, misuse, or accidental disclosure.
Access to dax69 members' personal information within our organisation is strictly limited to staff who genuinely need it to carry out their duties. All dax69 employees with access to member data are bound by rigorous confidentiality agreements and undergo regular data protection training.
Securing your dax69 account is a shared responsibility. Please use a strong, unique password, never share your login credentials, enable two-factor authentication, and contact dax69 support immediately if you suspect any suspicious activity on your account.
The dax69 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse how members use our platform. The following is a detailed explanation of dax69's cookie practices.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the dax69 platform and prevent you from logging in or completing transactions smoothly.
As a registered dax69 member in Malaysia, you have certain rights regarding your personal information under the Malaysian Personal Data Protection Act 2010 (PDPA). dax69 is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal information dax69 holds about you at any time.
You may request that dax69 correct any personal information that is inaccurate or incomplete.
Under certain circumstances, you may request that your personal information be deleted from dax69's systems.
You may object to the processing of your data for direct marketing purposes at any time.
You may request that dax69 restrict the processing of your data in certain circumstances provided for under the law.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
To exercise any of the rights above, contact the dax69 privacy team by email at support@dax69.click or via 24/7 live chat. We will process your request within 30 working days in compliance with Malaysia's PDPA requirements.
Dax69 retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law. Once the retention period expires, your data will be securely deleted or anonymised.
The dax69 platform is an online gambling service that for individuals aged 18 and above only. dax69 does not knowingly collect, store, or process any personal information from individuals under the age of 18.
If we discover that we have collected information from an individual under the age of 18, we will take immediate steps to delete that information and close the account in question. If you believe that someone under the age of 18 has registered on dax69, please contact us immediately at support@dax69.click.
Dax69 employs a rigorous KYC verification process to ensure all members are aged 18 and above. This includes verification of a valid MyKad or passport. Any account suspected of belonging to a minor will be suspended immediately pending the completion of verification.
The dax69 platform may contain links to third-party websites or services operated by external providers. These links are provided for your convenience only. dax69 has no control over the content, privacy policies, or security practices of those third-party websites.
Dax69 is not responsible for any data processing carried out by third-party websites. We encourage you to read and understand the privacy policy of every website you visit outside the dax69 platform. Your visits to third-party websites are entirely at your own risk.
Dax69 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, platform improvements, or other relevant circumstances. You will be notified of any material changes via your registered email or through an in-platform notification on dax69.
The "Last Updated" date at the top of this page will always reflect the effective date of the current Privacy Policy. We encourage you to review this page periodically. Continued use of the dax69 platform following the publication of any changes constitutes your acceptance of the updated Privacy Policy.
This Privacy Policy is the latest version and takes effect from 1 January 2026. Any previous versions are no longer applicable and are fully superseded by this document.
If you have any questions, concerns, or requests regarding this Privacy Policy or how dax69 handles your personal information, please do not hesitate to contact us through the following channels:
The dax69 privacy team will endeavour to respond to every enquiry within 3 working days. For formal requests relating to PDPA rights, please include "PDPA Privacy Request" in your email subject line to ensure faster and more efficient processing.
Six data security commitments that make dax69 the most trusted online betting platform in Malaysia.
All data transmitted between your device and dax69 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Dax69 fully complies with the Malaysian Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are respected and protected in accordance with local law.
All deposits and withdrawals in Malaysian Ringgit (RM) via FPX, DuitNow, Touch 'n Go eWallet, and GrabPay are processed through encrypted, secure payment channels.
Dax69 has never and will never sell, rent, or transfer your personal information to advertisers or third-party data brokers. Your data is entirely your own.
Dax69's KYC identity verification process uses the latest technology to ensure that only verified members aged 18 and above can access the platform, protecting all users from fraud.
The dax69 support team is available around the clock to assist you with any privacy enquiries, data access requests, or account security concerns via live chat.
Dax69 safeguards your privacy with the latest security technology. Register now and enjoy the best sports betting, live casino, baccarat, and slots experience in Malaysia with complete peace of mind.